Business Continuity Planning - How technology will help with the unexpected absence of key personnel Cope

A series of events in recent months has shown how companies could suddenly and unexpectedly found, without the services of key personnel, probably for a long time. For example, the disclosure was provided in 2009 for swine flu pandemic, the government is increasing in response to such a situation would be to close the schools. This would not be visiting a number of parents for their normal work.

It 'important that companies preparethese events through the assessment of threats to their business if not for the key personnel to their normal place of work. However, once the risks are understood, it is quite possible to reduce the selection and implementation of a number of technical solutions to address those risks.

Provide key personnel to work from the operation - many of your key employees may already be equipped with laptops and smartphones to fulfill their missions every day. They require installing additional equipment to give? 3G dongle orModem? It would be wiser for staff in key positions with laptops and smart phones available?

Ensure that key personnel are working to set up home - and the provision of necessary equipment, you must ensure that homeworkers have adequate facilities. The UK offers the Chartered Institute of Personnel and Development offers advice on how to help staff to work from home and share how they manage their messages remotely.

Make sure key personnel have access to audio / video conferences andMeeting Online - access to an audio conference bridge is easy to configure. You can bridge relay details by phone or e-needs. Where staff must use this tool with clients or partners, they will need for their own bridge to the supplier. There are a number of systems to meet online as Microsoft LiveMeeting, GoToMeeting, Citrix or Cisco WebEx. Many organizations prohibit the use of Skype on corporate networks, but in case of emergency,easy to use and most people already have access from your home PC.

Rethinking the control of access to private property - organizations are understandably reluctant to let employees use personal access devices (PCs, smartphones) with the corporate network. But in case of emergency, this may be the only way to key employees, can not be returned to the office. Consider whether you against the computer at home in a good market for the key personnel (who have up-to-date anti-virus/spyware? Is Windows Updateup?) and Network Admission relax controls that allow you to use emergency

Decide how to deal with more connections through firewalls, VPN gateways, and - the likelihood is that your plans outside: a sharp increase in the number of employees access the corporate network from the start. E 'essay with suppliers of your perimeter security solutions, talks to decide in advance how each short-term license "discovered" maybe treated.

Make sure that Members can see all the information they need, in the absence of access to key personnel - This is a procedural matter, greater access rights to employees who are represented by the absence of key workers. establish the procedure for applying for and approval of elevated privileges and access "SHE" in a rapidly growing need in your identity and access management systems.

Think about how important it is for cooperation on information about the project -can organize information in Microsoft OneNote and Office sync between a PC and a laptop computer, cheap (or free) the cloud-based services. Recent developments allow syncing to an iPhone or notebook iPad, both cloud-based services or Wi-Fi-based. In a corporate environment, working with OneNote notebooks you can (more ubiquitous) Sharepoint Portal managed. With a combination of these, the most important information needed for criticalThe activities are shared among all members of your team and can be retrieved almost everywhere. For now the solution for the iPhone is limited to read-only, but the writing of books via iPhone is giving the public beta test.

One last thought - like all plans, you must test your plans. They are required to objects that have been forgotten and you will only find out what they do when you are. Popular online tech news site Silicon.Com organizedperiodic "work from home" days, in which all the editors to stay away from the office and try to run the business today as usual. It 's a great way to find out what works and what fine-tuning.

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