The technology sucks and I'm a computer technician
Sorry had to get to but its true every word of it. The technology is great not to be denied and at that point, who could live without it. This is precisely the point in this article. If you lose your phone, you lose all your contacts. Crash of the computer business today. On the road we must not forget your laptop to get it. Arrives home Cable / DSL Router no down web browsing? Where does this end our dependence on technology gained, our life to the fullest,Sorry ...... Yes, it does.
Let's talk about cell phones as our first example. I've heard people complain about the cost of a phone or a portion of that bill. Our problem is we only see the phone in his hand is not the work that went into it.
First, we have the assembly of the phone and we all know, it's pennies on the dollar by foreign workers. (Foreign workers definitely get another blog about us). Although the production of the phone you cancheap, what with the engineering of the phone, an electrical engineer ($ 48,010 annual salary) had to pay somewhere, there to sit and design, the phone in his pocket a small black or silver to be.
Secondly, we have software engineers (annual salary $ 60,000) who navigate the software that enables voice dialing is design, web, speed dial, and the myriad other functions that are familiar to us in our oh, mobile phones.
Finally, we have the network that our wireless signalJourney to close, this tower is built, which must be kept open many network engineers, satellites, our dead, and of course the many vendors, marketing teams and leaders who are trying to avoid thinking about the next innovation, we continue to buy their products. Although I could not find an exact figure of those costs, I am sure that every year millions.
The purpose of the mobile equipment is to open at a cost of spirit technology. Many peopleI believe that computer technicians are extremely high prices and this is what leads me to write articles on this sucks, because the technology.
Especially, of course, I do not think the technology sucks when I do, I would have invested 12 years of my life in it. What I think sucks is that over the years has become a chore, it's where people feel private rather than helped.
When I started my career on information technology help desk wasalmost like a man. They had a problem with your PC, then we could call our Helpdesk Geek Cape overthrow your floor set for resolving the problem and leave with the thanks and appreciation goes to all those who celebrate geekdom.
What I realized after I started my consulting business is the reason we all loved so well in the good old days is that our cost was transparent to the user. At the time of day and age as my consultant costs is anything but transparent.Look at it this way if you work for a Fortune 500 company, they pay all the staff computer you'll ever need, but if you run your own service business, you have the cost of PC support and absorb, which means more happy faces when you arrive.
Sad but true, we are now, as a necessary evil, but it seemed an important part of daily business. Fortunately, there are different levels of computer users and computer usersis always informed, the better a customer. We see the stages of PC users, as they grow and how and what an engineer is involved at every step.
Level 1 Novice, there are not many of those who left would have been born these days, in the light of a child in 1980, actually 27 years. (Gee I'm getting old), which means that they have no memory of life before a computer for almost everyone, at least now know what a computer and knows how to use ... orno?
The novice usually has the knowledge of how a computer but do not know the best practices, as is easily seen. You can install or download programs and programs never delete temporary files that each program will be installed during the installation. You can never defrag program based in any Windows operating system stored on the hard drive is connected. (If you do not know what it means to the Internet, you must be a newcomerspeaking). You can never run a virus scan or download system patches to keep there until the date of the latest virus definitions. This is the novice PC user, his face has changed over the years, but the habits do not.
Let's talk about the problems we face as a technician with the newcomer. Problem number one is that if you do not do regular maintenance on your computer, it's a terrible mess when we arrive. allowance for the same time, so if you see the bill after weYou have made our services are generally very unhappy. Worse yet, our problem, this problem I had called Johnny power user. Our people power is not just a technician, but rather far from the newcomer, which is usually the person to whom our novice group is called to solve PC problems easy. Unfortunately for us in the tech world, it is usually no charge for its services as the newcomer is very used to the idea that your PC has become fixed, free.
Level 2-PowerPeople (Johnny), the power user is a customer very best in the world of consulting. Look for us that he / she has solid work of many other peoples computers, so over the years, a fact that has won the recognition of the fact that this (a computer technician). Although perhaps not an engineer his right, that in understanding the world from a PC tech, that our eyes never won a novice.
He / She knows how to keep your computer running smoothly and there alsorecognized that the basic skill far more important than the bottom line is there, then establish and maintain there own computer. At this point it would be rather external resources to be bothered with the daily maintenance is the use of PC's FYI if you have the power to answer your calls when you need to repair it on your PC.
Level 3 Power User This is a great technology without certification and our preferred client. This client understandsNetworking, server-client relationships, the difference between operating systems, LAN / WAN requirements, the difference between a Linksys router and a Cisco router and a total of my work was when he wanted. Why are our best customers, simply the value of the cost of our knowledge, they understand that a PC is a tool much like your car. Your vehicle must be serviced regularly for quite a safe ride to and from work, school, soccer practice, etc. Give your PC has the sameusers' attention and be able to know.
Finally, the technology is here to stay and will always need people to work on it. Although the technique is often overlooked as the phone analogy, can not be ignored. The best you can hope for in the world of information technology that is constantly educate themselves and find a company that can take a step forward at a cost of time and consistently.
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