Creating a Virtual Office

The Virtual Office

As someone who has been the creation of three companies in the last 20 years are involved, I was really surprised as the starting point of our latest venture in July 2009, how easy it is now an infrastructure of professional business for the least effort to create and without the need for business premises, a virtual office if you like.

The convergence of the two sectors, namely IT & Telekom birth of a new generation of communications solutions hosted byTo help your new or existing businesses a flexible and responsive dress. The good news is that there is for most of these services, there is no or little capital outlay and no long contract, so you can get up and quickly without looking at the cash flow too hard.

At the center of each virtual office has a broadband connection, this can use a service for broadband fixed wireless in your office or home or a key on your laptop if it can power a mobile phone and can easilyCreating a virtual office.

In other words, the hosting service is one where the equipment, the technology provides the supplier is located off-site facilities. We use a variety of hosted solutions help shape our business, here are the most important:

A hosted phone system:

In my home office I have a Cisco IP phone handset that connects to my BT broadband router, which allows me to call on the Internet at discounted rates. Two of my colleagues are on the same systemand despite the fact that in three different places, we can call each other, transfer calls on hold with music and see if one of us already on a call. The service also comes with voice mail, and while we all have a direct line, each of us can take the designated line. Discussions between our group are free which is great. The phone has all the characteristics of a telephone system still costs around £ 80 for the handset and £ 10 per user per month.

HousedDesktop:

We do indeed have outsourced our servers and software requirements. This service offers you the latest version of Microsoft Professional plus our e-mail (Outlook). The only difference is that we are on our Hosted Desktop via our broadband connection, rather than the hard disk of your PC. We also have the capacity, our licensed version of Sage accounting software to add. The benefits are enormous for our society, most importantly, it means I can access my desktop and e-mail fromall the remote server that hosts our service is very fast and sure my PC or laptop, and our data is saved automatically every four hours. The hosted service also includes desktop synchronization of any e-mail, calendar and task lists with our Blackberry, so we really can work from anywhere in the world. The hosted desktop service is available everywhere and will cost between £ 40 and £ 50 per user per month ...... A Virtual Office & IT Support covered.

VirtualTelephone numbers:

The enveloping of our business is our virtual telephone number that is controlled with a lot of features for managing inbound calls as standard and can be online 24 / 7.

can be decided for our main line we have a number of 0800 so that customers call us for free from a landline, I use it in combination with one of the call management features, known as a virtual reception. This is a simple service-based menu with three options, in our case, press 1 for sales,Press 2 for technical support and press 3 for accounts. We have not set up so that calls to the sales floor, living first in an external answering machine around costs us about £ 1 per call before calls are patched through one of our mobile phones based on the type of request.

Requests that the Department for technical support for our team in Manchester and direct calls to a voice mail service accounts are addressed, which prompts the caller to enter aMessage on our call back service, these e-mail me and I'm usually able to call the customer back within an hour.

In addition to the main line, each of us has a number of 0844 with a direct line. This has created a call to the group. I love this function is so simple, yet incredibly effective, if someone calls my office, both fixed line and my phone will ring simultaneously when working from home, I like to call my phone and if Ion the road I use my phone. This is a cost of 10p per minute for me if I use my phone, but I think the short calls and call the people.

Most telecommunications service providers to offer a similar service, and you should be able to set the same for about £ 200 and get £ 20 a month.

Well, that's how we did ... not only convenient hosted service, they are quick to deploy and scalable. If we in our Blackberry, mobile broadband and all accountsservices over our cost per person per month, less than 125 pounds, including taxes.

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