Nortel VPN Client Overview

The Nortel VPN client creates a secure VPN for users on a private network.
Once you log on and access to iPass iPass screen, now you authenticate with the Nortel VPN and iPass.
If this is to connect the first time or the PIN has been reset, you're just your user name and ID token.
The PIN field should be empty. If you are logged in before, enter your user name, PIN and ID token.
Once you are readyconnect the Connect button. You may be asked if you want to save the connection, if not the first time you connect. (Note: You must select YES)
If it is not the first time, or the PIN is not cleared, it will be simply connected at this point.
Enter a PIN between 4 and 8 digits in response. Once the pin will accept the token ID + PIN in subsequent connections to power.
Nortel VPN does not resolve the host IP address
You are at home or in a hotel?

Click Start

Run

Type cmd in the box and press Enter (or OK)

At the DOS prompt, type ipconfig / release and press Enter

Now enter: ipconfig / renew and press Enter - Confirm if the IP address changed
If yes
IPass access again. This solves the problem?
If No

If you are at home to

Is there any other home computer (personal computer) that the router is connected?

Turn off your router / modem and turn off the laptop (in aEfforts to free IP address) you want the router / modem again.

Turn on your laptop and go back again iPass.

This solves the problem?

No

a. Unplug the router and plug it into a separate output.

b. Try iPass login.
If you're in a hotel

It is to complete a consent form for access?

Yes

Double-click Internet Explorer

This opens the Web page of the site (homepage)

Full forward /Consent
IPass launch.

If you do not have access to iPass Open a web browser page (click the blue icon browser Internet Mail)

Click Tools

Internet Options

Connections tab

Settings button and remove the checkmark from the box to use a proxy server proxy server.

This disables the proxy settings.

Click OK to close the Internet Options dialog box.

Try accessing iPass again.
VPN error code token is no longerValid
Contivity VPN Client: The token code is not valid. Please enter the new token-code information.

You receive this message if the token code changes just before you hit enter or Connect.

For the very left edge of the display window of the token, you will see a column of several small horizontal bar.

The longer the token code appears, the fewer bars are displayed.

Immediately after the code changes, there are six bars. If you see a single bar, wait several secondsTo change the code before it enters the command prompt on the screen.
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