The independent computer consultant - earn more money working less
As an independent computer consultant, of course you hope to earn as much basis, revenue possible, while a very satisfied and loyal customers.
The problem faced by most independent consultants today who still base their income by the number of hours they can bill a day, week or month. How can this model can be both a secure income, or a customer happy?
If you are on the payrollNow, as you may be able to revenue on an ongoing basis if the demand for your services are so volatile Steady? support through the provision of "reactive", we are basically waiting for things to break through to be able to make you do. If things do not break, your customers are reluctant to pay additional charges for each hour only "check things" That and ensure everything goes well.
If you only have a few customers, they must go, both offer a significantNumber of hours to meet your financial needs. a time when small business owners to seek where possible to reduce costs and squeezed them for the hours needed to survive are demanding and will not help the customer.
If you are in a position of many customers, it should be easy for you to maintain a comprehensive program are landing, you can be sure that more often than not, you need to put more fire than you can handle at once and Manage satisfaction customerback pain. Also, from personal experience I can assure you that you are putting in more hours than you could ever want.
Fortunately, there is a simple solution for today's computer consultant. Stop billing time, lump sum and monthly fees for a proactive maintenance plan to help you monitor can provide the-clock, remote computer-round and on-site support (for which I am personally an additional rate per hourFee).
Bill customers a flat monthly rate is possible with a stable income can provide reliable, whereas you need to work much less hours to do so.
If there can be a reliable monitoring of the application (Which use to be made very cheap), you will be able to identify potential problems early and reduce unforeseen emergencies, to give an hourly rate of consultants as much (and their customers so unhappy waiting.)
Most service requests per day are smaller problems of end usersIf distance can often be addressed to solve very quickly. The requests for assistance every day from a full client list about 4 or 5 small business (40-50 users) to support distance learning is one day about 1-2 hours, including control over the system logs.
on-site support for this handful of customers in about two hours per week may be provided in each case. This is a number that most small businesses consider acceptable, fair and manageable. Can an extra hour for thisOn-site hours and integrate base rate revenues beautiful.
Because you are working proactively, your customers will have fewer problems and greater productivity. Your support at a distance to improve response time dramatically improving the productivity of your customers. And we see less often. All these things will help the customer satisfaction.
If the basic structure, the cost of maintenance plan properly, a small customer base of four small businessesIncome clients to independent computer consultant with a full-time, while it is necessary to work approximately 10-12 hours per week.
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