Tips for dealing with delinquent clients and customers with your Strategic Thinking Business Coach

Business owners know all too well that dealing with delinquent clients and customers is a necessary part of its ongoing business. And many of those entrepreneurs are not proactive about pursuing this criminal clients and customers. Your Strategic Thinking Business Coach strongly recommends that all owners of enterprises (especially small businesses) to use strategic thinking to develop a plan to actively and aggressively pursue the delinquent accounts.

Collecting overdueAccounts, while maintaining good relationships with clients and customers requires a very strategic deal with people. Many entrepreneurs, he has attitude that most people want to pay, but recognize that there are people who do not want to pay and the entrepreneur needs to figure out why they do not pay. Your Strategic Thinking Business Coach deal offers the following tips on dealing with delinquent clients and customers.

Tip # 1: Develop and document follow a specific process forDelinquent Accounts. This should also include the call for overdue invoices, if there is written correspondence for overdue accounts, if clients or customers on COD, where bills are turned off to be made on collection agencies are cleverly done.

Tip 2: Be active and contact with delinquent clients or customers by telephone. Identify and confirm that you speak with the debtor.

Tip # 3: Request for payment in full for the amount owed to you. You need to startmaximum amount, if you decide to do some negotiations later in the contact list.

Tip 4: Always pause and listen to the answer of the debtor. You need a very strategic listeners and listeners, because you can choose from a few references to the financial situation of the debtor's business or individual. Sometimes the problem lies in something as simple as an incorrect address will be used if the invoice was sent.

Tip 5: to clearly and define the problem. They represent thePossibility for the debtor to explain why they have not paid your bill, but then the control and focus on the problem of how to pay his bill.

Tip 6: Be careful when supporting clients or customers to find a solution proactively. Provide guidance to help them to find out, how to pay the bill. This can take many forms, including a personal credit card, line of credit, home equity loans, etc.

Tip 7: Confirm and close a lot to make the payment. Repeat what has been agreed toon the phone to win approval of the debtor. Then follow up the oral agreement with written documentation of the agreed deal.

Tip 8: Document your efforts to collect all the unpaid bill.

Ensure Tip # 9: Follow-up to ensure that the agreement is respected. Be willing to call them back if they honor all miss payment deadline.

Shoot tip # 10: to "some customers and clients prepared. When you spend your time trying to have the payments you receive, they really do not want as a clientor customers.

Your Strategic Thinking Business Coach invites you to a plan, in time for the services and products that are developed to provide you paid. If you want to learn more about how a strategic thinking business coach can facilitate and guide you in this endeavor, please contact Glenn Ebersole today through his website http://www.businesscoach4u.com or e-mail to jgecoach@aol.com

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