Increase your sales from your current customers

As entrepreneurs and sales professionals, we know that the call is new prospects and convert them into customers is an essential part of creating a customer base. These people are called your "low hanging fruit." You are right there, ready to be picked up. " You know that you trust them, and they are satisfied with your product or service. It's about your existing customers. Everything that is what you need to do is pick up the phone, make an appointment and meet with them.

Here are 6 steps that arelead your customers to give more to your business.

Organize your current client call list. Make a list of all current clients and reviewing their client's history. Write down your list, how long they have been with you, how much they have spent, what product or service that they to use and if there are no current or previous symptoms.


Find out what you achieve by meeting with them. Prepare in advance the purpose of the meeting and exactly what youwant to be the result. If it is introducing a new product, sell a new product, increase the length of the contract to extend the contract, request a referral or receive a certificate?


Set up a time to meet. Let them know they want to take with them to hear how their business is done, how your product or service is to work for them and thank them for doing business with you. They appreciate you taking the time to do so.


Find out if they are satisfied with your service. Askthem if they are satisfied with your product or service. Listen closely, what does your customer. Back to reaffirm what they say you are. If they are happy, great! There is now going to present an opening for a new product, ask for recommendations, and even a certificate from them. Go for it. You want to help you.


Find out if they are dissatisfied with the service and do something about it. Although they may voice some complaints, it does not mean you will lose theirBusiness. Listen vividly what they say and let them talk without interruption. Then respond by empathizing with their situation and let them know you understand. Tell them to take immediate action to solve the problem and give them a date that you'll get back to them with a resolution. This demonstrates your commitment to solving the problem quickly. You will find them as a customer by keeping you care.


Never leave without saying "THANKS!" Without your existingCustomers, would you not a company. Thank you for your customers doing business with you. Stay connected with a phone call every few weeks. Write down important dates, like their birthdays, anniversaries, and send a card or small gift of remembrance. Let them know you appreciate their business, and you will continue to provide them with excellent customer service.

Assignment:

Make a list of current customers and the status of their accounts.

Call your current customersset up and meetings.

Prepare your goal and the outcome for the session.

Decide what you want to attend the meeting and rehearse what you plan to say.

Role playing with a colleague or friend, with several scenarios of a client who is dissatisfied with your product or service of expressing and finding out how to resolve the situation.

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